Q: Why I can not login the system while my IP address is in valid range?
A: Maybe you use agent server or users that login the system are already as many as IP user limit. IP user limit can be set in administrate system.
Q: Why the system prompt 'access denied' when my Apabi Reader register?
A: Maybe current computer user has no right to write on Apabi Reader install path. Please check whether Apabi Reader is installed on NTFS partition and the user has right to write.
Q: Why the system prompt 'Acquire file *.AMI failed, error code 3' when I download the book?
A: If your operating system is infected virus, the AMI file in temp path \dlibrary\temp can not be read. To solve it you can delete all on the temp path and kill virus.
Q: Why the system prompt 'Download file error' when I borrow the book?
A: Maybe you installed 3721 tool, and so on, and set 'auto delete log' (in Windows98) or 'auto protect privacy' (in Windows2000). Please disable the set as shown in Fig.
Fig Windows98 Operation System
Fig Windows2000 Operation System
Q: Why the system show 'timeout...' error when running fulltext search?
A: When first running fulltext search, the system must initialized index. It takes long times. If see the above error windown, please try again.